Conveniently, all processes are fully integrated within the diagnostics software (XENTRY Diagnosis, XENTRY DAS) requiring fewer manual intervention from your mechanics. For trucks, we offer an online process for the parameterisation of control units, which speeds up data availability in the workshop after a control unit replacement. Whether for flashing, SCN/CVN coding or entering equipment codes: XENTRY Flash can be used with Mercedes-Benz Cars (including smart, Maybach and SLR) as well as with Mercedes-Benz Vans. Instructions for org admins on how to reset the second factor ( PDF). If you don't know your Org admin, you can check it via Alice under your profile data.

The org admin can reset the second factor for you so that you can create a new one. If you are no longer able to authenticate, you have several options:ġ) If you have lost/forgotten your smartphone, but you have set up another second factor (USB security key), you can use that one.Ģ) If you don't have an alternative second factor set up, contact your org admin. HelpCard ( PDF) Reset of the second factor

If you lose one of the authentication factors, you will be able to work with the second one! To assist you in setting up the factors, we will provide you with a compact HelpCard for download. We recommend that you set up both options right away. Available from specialist electronics retailers or directly from the manufacturer.

USB security key You can use any key of your choice, as long as it supports the FIDO2 standard. For authentication, you need one of the following two factors: This process is similar to a TAN authentication as requiered for online banking. XENTRY Diagnosis has become even more secure!įor commissioning, programming and coding of ECUs (XENTRY Flash) an additional, second authentication is mandatory for each user.

2014 xentry offline programming guide